Koala Surf House
Hossegor ~ South West France

Cancellations & Refunds

 

Cancellations & Refunds

We ask for a deposit equal to the first nights stay. If you need to cancel please contact us immediately hello@koalasurfhouse.com.

For cancellations made up to 14 days before your date of arrival, the deposit will be refunded. For cancellations made after this time you will be liable for the first nights stay, €35.00 Low Season and €50.00 High Season. 

By failing to take up the booking without cancelling, you will be liable for the cost of the first night stay. For this reason we strongly recommend that you take out cancellation insurance, which is inexpensive and can be obtained from any good travel insurance broker.